Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days. We'll notify you via email if there's a significant delay.
Shipping Rates & Delivery Times Shipping charges are calculated and displayed at checkout. Estimated delivery times are:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage so we can work with the carrier to resolve the issue.
Incorrect Address Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address, contact us immediately after placing your order.
Contact Us If you have any questions about your shipment, please reach out to us at cooperlevin123@gmail.com or through our contact page.
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